Conflict Transformation
As outlined in our values, we practise the art of active listening in all our interactions, in order to recognise and respond to each other’s needs. We are committed to addressing tensions as they arise, rather than waiting until problems become too large to manage.
Our conflict transformation protocol includes three successive steps:
Initial Dialogue When a tension or conflict emerges, the people involved are responsible for initiating a conversation to clarify the situation. This meeting should take place in an atmosphere of mutual respect, ideally in an informal setting.
Peer Mediation If the conflict is not resolved, those involved may ask another compagna to step in as a mediator and facilitate a second meeting. This person will help to create a safe space for dialogue and understanding.
Follow-up and Support It is considered good practice to schedule a follow-up moment a few months later to check in on the situation and address any lingering issues.
In more serious cases, the Vedetta (Lookout) Group may decide to seek the support of a professional mediator and/or psychologist to help address the issue.
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